Refund policy

All sales are final. Our guides are digital PDF downloads delivered by email, so we do not offer refunds, returns or exchanges once a purchase is complete.

If your guide doesn't arrive

Paid guides are emailed to the address you enter at checkout once payment is confirmed, usually within a few minutes. Check your spam or promotions folder first. You can also have your guide sent again using the email from checkout.

Questions

Email ernesto@josa.ai and we'll help you get your guide.

Josato Group LLC, DBA Josa.ai, Lakeland, Florida.